Step 04 / immediate action board
Act in the right order.
The extent of harm is not yet established. These steps use saved answers and relevant risk tracks, with the initial URL hint only where answers are missing. Containment comes before paperwork.
Containment first
Stop. Do exactly this.
Do not wait for this service to finish processing before calling the official helpline.
Action 01 / official helpline
Call 1930 now
If money moved or financial access may be exposed, contact your bank and the National Cybercrime Financial Helpline promptly. This track alone is not confirmation of loss.
"I want to report financial cyber fraud. My name: [YOUR NAME] My mobile: [YOUR PHONE] Bank: [YOUR BANK NAME] Account number (last 4): [XXXX] Amount deducted: ₹[AMOUNT] Date and time: [DATE & TIME] Transaction / UTR number: [NUMBER] Scammer's UPI ID or account: [IF KNOWN] The money was transferred without my consent."
Call first. Then use this checklist to organise evidence and prepare the response packets.
Action 02 / bank containment
Ask your bank to block exposed payment access
Use a trusted device and verify contact details in your bank's official app, website or on your card. Ask about blocking cards / UPI / online banking and disputing affected transactions. Raksha cannot freeze accounts or guarantee recovery.
SBI1800-11-2211
Open YONO SBI app · Tap Services → My Account → Block ATM / Debit Card · Or: Services → Block Net Banking · Confirm with OTP
Call 1800-11-2211HDFC1800-202-6161
Open HDFC MobileBanking or PayZapp · Tap Cards → Block / Hot-list Card · Or: Request → Suspend Debit Card · For full account block: visit branch or call helpline
Call 1800-202-6161ICICI1860-120-7777
Open iMobile Pay · Tap Services → Block / Unblock ATM-cum-Debit Card · Or: Call 1860-120-7777 → option 2 for blocking
Call 1860-120-7777Axis1860-419-5555
Open Axis Mobile app · Tap Cards → Block Card (temporary or permanent) · Confirm with OTP sent to registered mobile
Call 1860-419-5555PhonePe0804-0408-040
Open PhonePe app · Tap profile icon → Help → Dispute a Transaction · Select the fraudulent transaction · Tap 'Report as Fraud' · Your linked bank account is NOT automatically blocked — call your bank too
Call 0804-0408-040GPay1800-419-0157
Open Google Pay · Tap the transaction → 'Dispute this transaction' · Select 'I didn't make this payment' · Also call your bank — GPay cannot freeze the destination bank account
Call 1800-419-0157Paytm0120-4456-456
Open Paytm app · Tap profile → 24×7 Help → Report Fraud · Or go to: paytm.com → Help → Dispute Transaction
Call 0120-4456-456Content protection track
Keep the original image on your device.
The local fingerprint path is now available from intake. Do not upload intimate images to this service.
Fingerprint the image on your device
The optional fingerprint is computed in your browser without uploading the image. It is a local prototype, not a platform-compatible submission, and does not detect, block or remove content.
Use the platform's official reporting process
Report through the platform's safety or grievance channel and keep its acknowledgement. Raksha does not send a notice or start a legal deadline. Applicable procedures depend on the complaint and platform.
National Cyber Crime Reporting Portal (external)Check whether a grievance appeal is available
Consult the Grievance Appellate Committee's current eligibility rules and timelines. Keep the platform complaint reference and response. Raksha does not file an appeal or determine eligibility.
Grievance Appellate Committee (external)Use a specialist service directly if eligible
Check StopNCII's eligibility for adults, or Take It Down for images taken before age 18. Use their own tools and instructions. Raksha does not hand off its local fingerprint, and these services cannot guarantee removal everywhere.
StopNCII (external)Take It Down (external)Action 03 / evidence
Preserve evidence before deleting anything.
Mark each item complete. These checklist actions organise your evidence and do not contact an institution.
This public example is read-only. Create a separate synthetic copy before reviewing facts, saving actions or preparing local packets. Use synthetic details only.
Review confirmed and missing facts next. Packets and routing are SIMULATED, prepared locally and not sent.